Star Jax Cleaning

Privacy Policy

At Star Jax Cleaning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained from users who visit our website, starjaxcleaning.com, contact us, or use our services. By using our website or services, you agree to the practices described in this policy.

 

Information We Collect

We may collect personal and non-personal information from users in a variety of ways.

Personal information may include your name, email address, phone number (including mobile phone numbers for SMS communication), service address, or any other details you voluntarily provide when filling out forms, requesting quotes, contacting us, or scheduling services.

We may also collect non-personal information automatically when users interact with our website. This may include browser type, device information, operating system, internet service provider, and general usage data. This information helps us understand how visitors use our website and improve the user experience.

 

How We Use Your Information

Star Jax Cleaning may use collected information for the following purposes:

  • To provide and manage our cleaning services
  • To respond to inquiries and customer service requests
  • To process appointments, estimates, or transactions
  • To improve our website, services, and customer experience
  • To send service updates, notifications, or promotional communications (when permitted)
  • To maintain website security and prevent fraudulent activity
  • To communicate with you via phone, email, or SMS (with your consent)

We only use personal information for legitimate business purposes related to providing and improving our services.

 

SMS Communication and Consent

By providing your phone number to Star Jax Cleaning through our website, service request forms, or other communication channels, you consent to receive SMS (text) messages from Star Jax Cleaning.

These messages may include:

  • Appointment confirmations and reminders
  • Service updates or notifications
  • Responses to customer inquiries
  • Billing or account notifications
  • Promotional or marketing messages (when applicable)

Message frequency may vary depending on your interaction with our services.

 

Opt-Out and Help Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you will no longer receive SMS communications from Star Jax Cleaning unless you opt back in.

For assistance, reply HELP to any message or contact us at:

Email: starjax.contact@gmail.com

Phone: 904-506-8802

 

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

 

Data Use and Privacy for SMS

We use the information you provide, including your phone number, solely for the purposes described in this Privacy Policy.

Mobile information, including phone numbers and SMS consent data, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers that assist in delivering SMS communications or operating our business, provided they use the information only for that purpose and keep it confidential.

 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies are small files stored on your device that help us understand user behavior and preferences.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

 

How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, controlled access to personal data, and standard security practices designed to safeguard user information.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Sharing Your Information

We do not sell, trade, or rent users’ personal identification information to third parties.

We may share information with trusted service providers or partners who assist in operating our website, delivering services, or supporting business operations, provided they agree to keep this information confidential and use it only for authorized purposes.

We may also disclose information when required by law or when necessary to protect our rights, comply with legal obligations, or ensure the safety of our users and business.

 

Third-Party Websites

Our website may contain links to external websites. Star Jax Cleaning is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

 

Your Rights and Choices

You may choose not to provide personal information when requested, though this may limit your ability to use certain features or services.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

You may also opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages or contacting us directly.

 

Changes to This Privacy Policy

Star Jax Cleaning reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website or services after updates indicates acceptance of the revised policy.

 

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact Star Jax Cleaning:

Phone: 904-506-8802

Email: starjax.contact@gmail.com

Website: starjaxcleaning.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.